FAQ

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General Information

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❓ Which bots are available?
Detailed information can be found on the Bots page.

❓ What platforms are the bots available for?
Discord, Telegram.

❓ Are additional services provided?
Yes, more details are available on the Price page.

Features & Capabilities

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❓ How can bots improve community engagement?
Bots help:

ⓐ Increase engagement.
ⓑ Enhance security.
ⓒ Boost activity.
ⓓ Simplify onboarding for new members.
ⓔ Automatically track message statistics.
ⓕ Add gamification elements.
ⓖ Export user data with stats.

❓ What features do the bots have?
Check the Bots page for details.

❓ Can I change the bot's language?
Refer to the FAQ for more information.

❓ Is customization/branding supported?
Yes, Premium subscriptions include customization. See the Price page.

Setup & Configuration

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❓ How quickly will the bot join my server?
After payment, you'll receive:

A bot invite link.
A setup guide.

For questions, please contact support at this link.

❓ How do I reset the bot's settings?
Please submit a request on our Discord server.
Conditions:

Resets are allowed once per quarter.
You'll need your server ID and registered account email.

❓ How are bots updated?
Updates are automatic.

Troubleshooting & Support

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❓ How do I contact support?
Via our Discord server.

❓ What if the bot isn't responding?

Check its status (online/offline).
Ensure it has necessary permissions.
If the issue persists, contact support.

❓ Commands aren't working

Verify the bot's permissions.
Make sure you're tagging the correct bot.
If unresolved, reach out to support.

❓ Bot says "Insufficient Permissions"
Possible reasons:

The bot's role is lower than roles it manages.
Key permissions are blocked in server/role settings.
Integration needs configuration.

If the issue remains, contact support.

❓ Bot disappeared/stopped working

Check if it was kicked.
Confirm it's online.
Verify its permissions.

If needed, contact support.

❓ How to protect the server from bot abuse?

Restrict new member permissions.
Set up role/channel access levels.

For help, contact support.

Pricing & Payments

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❓ Why can't I access the Price? It keeps redirecting to Login.
Yes, you need to be logged in to view the Price section.
Please either log in to your account or create a new one.

❓ How much does a bot/subscription cost?
See the Price page for details.

❓ Can I test the bot before buying?
Yes, visit our Discord server.

❓ What payment methods do you accept?
Check the Price page. For questions, contact support.

❓ Are refunds available?
No, all sales are final. Users agree to the Terms of Service upon purchase.

❓ Do you accept cryptocurrency payments?
Yes, but only for custom solutions. Details in Discord.

Partnership & Custom Solutions

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❓ Are there discounts for long-term partnerships?
Yes, discuss options in Discord.

❓ Can I use one bot on multiple servers?
No, one subscription = one server.

❓ Can I become an official reseller?
Yes, discuss terms in Discord.

❓ Do you give away free bots for collaborations?
No.

Verification

Bot purpose: Weed out spam bots and scam bots.

Commands used in this bot:
Commands for server administration:
/admin-verify captcha - this command allows you to call up a verification banner for users. After calling the banner, the user must correctly enter the code from the verification window
/admin-verify change - this command allows you to set the role users receive when passing verification
/admin-verify delete-url - this command allows you to delete the server's personal banner
/admin-verify - this command allows you to set up a personal banner for the server

Statistics

Bot purpose: Show message statistics of Discord server users.

/stats - this command allows you to display your statistics.
/stats [ member ] - this command allows you to display statistics for a specific user.

Adaptation

Bot purpose: Provide a customizable guide for your Discord server.

/admin-guide new-list - this command allows you to create a new page for a post with the required hyperlink to a channel within the Discord server with a description.
/admin-guide edit-list - this command allows you to edit a page for a post with the required hyperlink to a Discord server channel with a description.
/admin-guide del-list - this command allows you to delete a page for a post with the required hyperlink to a Discord server channel with a description.
/admin-guide board - this command allows you to display a post with created pages and attached hyperlinks on the Discord server.

Export

Bot purpose: Export Discord server users to an Excel file for verification, onboarding, etc.

/admin-upload doc - this command allows you to export a list of users and their roles on your Discord server in Excel format.
/admin-upload doc-stats - this command allows you to export a list of active users and their roles on your Discord server in Excel format.
The bot will generate and send you an Excel file

Economy

Bot purpose: Provide tools related to economy (within the Discord server)

Commands used in this bot:
Commands for server administration:
/admin-economy give - this command allows you to give/take away (by giving a negative value) currency within the Discord server.
/admin-daily change - this command allows you to set a role that, when owned (purchased by a user on the Discord server), enables the user to receive a daily bonus.
/admin-shop role - this command allows you to add/remove a role from the permanent roles shop.
/admin-shop time-role - this command allows you to add/remove a role from the temporary roles shop.
/admin-item create - this command allows the Discord server administrator to add their own product (for in-server currency), description, etc. to the special shop.
/admin-item edit - this command allows the Discord server administrator to edit their product (for in-server currency) and description, etc. in the special shop.
/admin-item delete - this command allows the Discord server administrator to delete their product (for in-server currency) and description, etc. from the special shop.

Commands for server users:
/balance - this command allows you to check your balance.
/balance [ member ] - this command allows you to check the balance of a specified user.
/top - this command allows you to view the top 100 users on the server.
/daily - this command allows you to receive a daily reward.
/transaction - this command allows you to view your transactions.
/shop - this command allows you to buy a permanent role available in the permanent roles shop on the server.
/time_shop - this command allows you to buy a temporary role available in the temporary roles shop on the server.
/shop_item - this command allows you to buy a server product (for in-server currency) in the special shop.

Help

Bot purpose: Provide instructions with available bot commands

Commands used in this bot:
/help user - this command allows you to call up a banner with available commands for users.
/admin help - this command allows you to call up a banner with available commands for server administrators.

All features depend on the subscription you purchased in our store.

Verification

Bot purpose: Weed out spam bots and scam bots.

Commands used in this bot:
Commands for group administration:
/admin-verify captcha - this command allows you to call up a verification banner for users. After calling the banner, the user must correctly enter the code from the verification window
/admin-verify change - this command allows you to set the role users receive when passing verification
/admin-verify delete-url - this command allows you to delete the group's personal banner
/admin-verify - this command allows you to set up a personal banner for the group

Statistics

Bot purpose: Show message statistics of Telegram group users.

/stats - this command allows you to display your statistics.
/stats [ member ] - this command allows you to display statistics for a specific user.

Adaptation

Bot purpose: Provide a customizable guide for your Telegram group.

/admin-guide new-list - this command allows you to create a new page for a post with the required description.
/admin-guide edit-list - this command allows you to edit a page for a post with the required description.
/admin-guide del-list - this command allows you to delete a page for a post.
/admin-guide board - this command allows you to display a post with created pages.

Export

Bot purpose: Export Telegram group users to an Excel file for verification, onboarding, etc.

/admin-upload doc - this command allows you to export a list of users on your Telegram group in Excel format.
/admin-upload doc-stats - this command allows you to export a list of active users on your Telegram group in Excel format.
The bot will generate and send you an Excel file

Economy

Bot purpose: Provide tools related to economy (within the Telegram group)

Commands used in this bot:
Commands for group administration:
/admin-economy give - this command allows you to give/take away (by giving a negative value) currency within the Telegram group.
/admin-daily change - this command allows you to set a role that enables the user to receive a daily bonus.
/admin-item create - this command allows the group administrator to add their own product (for in-group currency), description, etc. to the special shop.
/admin-item edit - this command allows the group administrator to edit their product (for in-group currency) and description, etc. in the special shop.
/admin-item delete - this command allows the group administrator to delete their product (for in-group currency) and description, etc. from the special shop.

Commands for group users:
/balance - this command allows you to check your balance.
/balance [ member ] - this command allows you to check the balance of a specified user.
/top - this command allows you to view the top 100 users in the group.
/daily - this command allows you to receive a daily reward.
/transaction - this command allows you to view your transactions.
/shop_item - this command allows you to buy a group product (for in-group currency) in the special shop.

Help

Bot purpose: Provide instructions with available bot commands

Commands used in this bot:
/help user - this command allows you to call up a banner with available commands for users.
/admin help - this command allows you to call up a banner with available commands for group administrators.

All features depend on the subscription you purchased in our store.